How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
The obvious purpose of a recruitment agency is to help job seekers find a new role, and companies find the perfect people to fill their positions. However, there are several other benefits of using a recruitment agency.
Creating a valuable partnership with a recruitment agency can be highly beneficial for hiring managers and the business. Below I have highlighted some of the key benefits:
Efficient hiring processes
There is no doubt that using an effective recruitment agency will shorten the time it takes to fill your positions. In general, a recruitment agency will find candidates quicker than you can, that’s our job! We create solid talent pools, have access to multiple job boards and build large networks on social media platforms such as LinkedIn. Again, if you are using an effective agency, you should only be receiving relevant CVs for the role you are looking to fill.
Extended reach
Not all of the best candidates are actively looking for a new role. In the recruitment industry, we refer to these as ‘passive candidates’. Although, these can take a little longer to discover. As experienced recruiter, we should have a network in place to be able to identify and reach these candidates.
Market knowledge
Through the conversations, recruiters have with their clients and candidates they should be able to build a picture of what the market and specifically their sector is looking like, which can provide valuable insight and advice. Using an agency can give you detailed information such as current salary rates, current hiring complexities, and market trends.
Quality candidates
Using a recruitment agency will increase your ability and chances of meeting high-calibre, relevant, and skilled candidates. You will only be presented with candidates that have been carefully screened and referenced. Through expert, best practice methods we understand both our clients and candidates' needs to ensure it’s the right match!
Here at Pertemps Managed Solutions, we have been providing top talent since 1961. From entry-level through to board-level candidates we have the right screening techniques and methods to ensure you are only presented with the most relevant candidates. If you would like to know more, feel free to get in touch on 01189500580 or hello@pertempsmanagedsolutions.co.uk.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.