How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
In my previous blog, I gave a few examples of how you can start your volume recruitment campaigns. Below is an efficient way how you can have a strong finish to your campaign using the latest recruitment technologies.
Automate your processes - An Applicant Tracking System (ATS) is an advantage when setting up an effective high-recruitment drive, allowing you to automate chunks of the process from scheduling interviews to interacting with candidates through all stages of the process. Not only will embedding an ATS allow you to be GDPR compliant, but it will store all your candidate’s information in an easy-to-navigate system, allowing you to access data from any device at any time. By removing unnecessary and excessive paperwork, it is both convenient to use and environmentally friendly. Think about how long you could spend corresponding with candidates, whether it is ringing them to arrange an interview or typing out an email letting keeping them up to date - you could spend hours on end completing either one of those tasks… Now imagine what you could do with all the time you would save through using automation - you are now free to concentrate on finding the right candidates and reducing your time to hire or even getting on with other tasks that need your attention.
The major challenge that hiring managers can face when undertaking high-volume recruitment is keeping on top of selecting applicants and efficiently progressing them while making sure that they are receiving a fantastic candidate experience. If you've already decided whether a candidate is suitable for the role or not, there is no point leaving them hanging at the decision-making stage. It's best to keep the process moving and inform them in a timely and professional manner that leaves them with a good experience - whatever the outcome!
Here at Pertemps Managed Solutions, we specialise in successfully delivering recruitment campaigns across many industries and use the latest technologies that allow our candidates to have an easy and painless experience when applying for a job. If you are struggling to attract the right caliber or volume of candidates, feel free to get in touch at hello@pertempsmanagedsolutions.co.uk.
Contact us to discuss your recruitment needs
Get in Touch
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.