How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
Although the candidate market is easing, we still need to be vigilant in how we interview candidates and ensure we are hiring quality over a ‘quick fix’ just to fill the position. What you are looking to achieve is an engaging candidate who can enlighten you about their work history, career path, strengths and weaknesses, skills, and general behaviours.
As an interviewer, you will always need to be just as prepared as the candidate when conducting an interview. Below are some questions that I feel will give you a good gage of the candidate:
Here at Pertemps Managed Solutions, we have a proven track record of successful placements due to our ability to screen candidates and ask them the right questions to ensure we are only presenting quality candidates that we feel will bring value to our clients.
If you are struggling to attract the calibre of candidates that will drive your business forward, please get in touch at hello@pertempsmanagedsolutions.co.uk.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.