How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
It’s been almost 2 years since the first lockdown was announced, and although restrictions are nearly over, the impact of the pandemic is far from over.
In one way or another, we encountered the difficulties of not seeing family and friends, being unable to take part in sporting activities to having to wear face masks, but it’s important to bring to light the unequal effects the pandemic has had on mental health.
In particular, its effects on young people, as well as those living in poverty and having problems with money and housing. The constant changes in rules and restrictions have overshadowed the experiences of people with mental health problems, and the impact on their wellbeing.
The leading mental health charity organisation Mind spoke with 12,000 people, both adults and young people to understand what affected them the most during the pandemic. They discovered 5 key points:
Mental health as an illness is never going to go away, and the impact of the coronavirus pandemic on certain demographics is going to be with us for years to come. If you require support or know someone who is struggling, Mind is there to provide advice and support.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.