How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
If you’re a large organisation, it’s extremely likely that you are already making use of the ever-growing contingent workforce in the UK, but if you’re not, then creating a strategy to hire talented contingent workers should be high on your priority as we head into an uncertain new year.
The contingent workforce in the UK is increasing at a rapid rate due to the effects of the COVID-19 lockdowns. As of November 2020, the number increased by an additional 2.4% on top of the usual seasonal total. If you compare this to the 3 months period before August 2020, the number of contingent workers actually decreased by 0.1%.
There are a number of pros to hiring contingent workers during 2021. See below:
At Pertemps Managed Solutions, we have a number of innovative tools, strategies and large talent pools to supply skilled contingent staff to your business during these challenging times. Get in touch to find out how we can support you navigate the ever-changing climate.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.