How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As we fluctuate between candidate rich and candidate poor markets, have you ever considered how easy or even how hard you could be making it for potential employees to apply for a role?
Below are some advantages and disadvantages of online applications:
Advantages:
Disadvantages:
The majority of online platforms such as LinkedIn, CV-Library and Total Jobs allow you to ‘easy apply’. Easy Apply refers to job applications that are hosted directly upon the platform you are using to conduct your job search. If you have already completed a full profile on the specific platform, which would usually include a CV and summary of job experiences and skills, then with the option of clicking the ‘easy apply’ button next to a job posting, your application to the job will usually just take one-click. Now, this process can have a potentially negative effect because you may find candidates clicking ‘easy apply’ on a number of jobs to increase their chances of being contacted without knowing what the role entails – or even the salary!
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.