How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
D&I efforts are on the rise among businesses with a recent national survey conducted by Pertemps and the CBI revealing that 61% of UK companies remain committed to the cause despite the coronavirus pandemic. More businesses have recorded an increased focus on race, showcasing the significance of BLM, yet more needs to be done to ensure progress is not halted.
Josh Musominari, Specialist IT Recruitment Consultant, provides a short guide to the current state of play for Diversity and Inclusion.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.