How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
Candidate attraction! Many people still believe that candidates can be attracted to a position based purely on money but actually, the world has changed and now there are many variables’ candidates consider when looking at a new role.
A great acronym to consider is CLAMPS, this is something we use to help both clients and candidates to realise what is important to them when either hiring or looking.
Here’s what Clamps stands for:
These variables are things that every candidate will subconsciously be considering when looking at new roles. It’s important that you’re asking yourself these questions because in what is a candidate short market it’s important to set yourself against the rest.
I wanted to include some figures about candidate what candidates feedback when considering new roles.
Hopefully, you can see the value in CLAMPS and how it can enable you to have a better overall offering when trying to attract the best talent in the market.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.