How to overcome the struggles of volume recruitment in saturated markets
Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
Your business can’t fully thrive when you lack a team member but no need to panic- that’s where recruitment agencies come in. If your internal team is busy juggling multiple tasks at once and you don’t have time to dedicate to finding high-quality candidates, you may decide to outsource your recruitment process to an agency.
But with more than 27,000 agencies across the UK how do you choose the right one for you?
To help you make this decision we have compiled a list of 3 simple tips to streamline this potentially daunting task so you can meet your company objectives, save valuable time, and find invaluable new members to join your team.
So how do you choose the right agency for you?
The first step to selecting the perfect recruitment agency is to explain in depth what your company's needs are. These basic questions will help you evaluate what is important to you, they will also help an agency lead you to the right talent.
It’s an age-old saying that interviews go two ways, it’s no different when communicating with an agency- to choose the perfect one you should be asking questions that will help inform your decision and ensure the best fit possible.
Some agencies will specialise in different sectors specifically and others will cover a range of industries and subsequently a variety of different roles too. Look at what your needs are and compare these to what different agencies can offer you. Here are some prompts that may help:
Overall, there are many different agencies out there that would be able to assist you in your hiring needs although choosing the right one for you is extremely important to ensure that you receive the best candidates to join your team. It is also essential that the business relationship is a positive one so do put time and thought into which agency you want to work alongside.
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Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges
As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.
In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.