How to attract top customer service applicants
Finding a great customer service team is easier said than done.
Employee retention in the current economic climate
Employee retention is how companies make sure that their talent stays with them. When it comes to an unpredictable scenario like potential recessio...
Advantages of outsourcing volume recruitment
High Volume recruitment is typically where a business needs to hire many staff with the same skillset such as customer service assistants.
How to operate in a candidate driven market
It’s something that affects all employers recruiting, with the candidates often in the better position because there are more jobs on offer than us...
How much of a barrier is location when recruiting?
Remote working has now had a hold over many of the industries in the UK for over 2 years. With WFH as a new option, lots of organisations have been...
Enhancing your Customer Service and Claim handl...
Contact Centres are the frontline of any insurers and the beating heart of their business. Much of an insurer’s success as a company depends on the...
Want to find out more?
For almost 60 years we have been helping businesses reach their full potential with the best of the best.